FAQs

So what exactly is Herschel ERP?

By |October 13th, 2014||

Herschel ERP is a powerful multi-user database which takes all your valuable manufacturing / distribution business information and puts it into one, secure, accessible place. It provides all the options you need to enter, search, enquire about and analyse your business data. It produces all the documents you need to run your enterprise, as well [...]

So is Herschel an accounts package?

By |October 13th, 2014||

No. Herschel has been developed to look after your stock and production, helping you to get product out of the door on time, every time. Accounts packages are designed to help you look after your company’s finances, although they sometimes have clunky stock control bits added on. Most of our customers run both Herschel and [...]

Our buying is a bit haphazard, how can we improve it?

By |October 13th, 2014||

Use our dedicated Buy module. Purchase orders can be quickly entered for both stock and non-stock items. Intuitive on-screen enquiries allow the status of an order to be seen in seconds. Herschel can print purchase orders, which can then be sent or emailed to your suppliers. Lots of reports can be printed to help track and [...]

At the moment we have to search our files to find details of past sales and purchases. Can we speed this up?

By |October 13th, 2014|, , |

As each despatch note and purchase receipt is raised, its details are passed to the History module, which allows your staff to examine past sales and purchase records instantly. For example, if a customer calls to raise an order and asks how much they paid last time, the information can be recalled with just a few [...]

We have some products that are very small and we sell them in large quantities. Will this cause any problems?

By |October 13th, 2014||

No problem at all, the Store module can record quantities from 999,999,999 down to 0.000001, and costs from 9,999,999 down to 0.000001, so most products can be accommodated. Herschel’s windows and reports use a cunning display method called “smart-formatting”. This shows only the number of decimal places needed to accurately portray a number and avoids [...]

We have big problems calculating what components should be issued to the shop floor. Can the system help us sort this out?

By |October 13th, 2014|, |

Most companies spend ages working out what parts are needed and which works order requires which components. Herschel will make this area of your business so much easier you’ll wonder why on earth you ever did it the old way. When a works (manufacturing) order is raised in the Make module, Herschel looks in the [...]

Is Herschel a cloud based system?

By |October 13th, 2014||

Running from the cloud is great if you’ve got lots of users and they need access from lots of locations. After in-depth experimentation we decided not to make Herschel cloud based. Our customers are small to medium sized businesses with up to around 30 users, all in one location, so hosting Herschel in-house makes more [...]

Will Herschel run on older PCs?

By |October 13th, 2014||

Yes, as long as they're running Windows XP or later. You can run Herschel on a mix of Windows versions if you want - and most of our customers do. Herschel works great on Windows 10, so future PCs won't be a problem either.

What are the advantages of having a network?

By |October 13th, 2014||

It’s fair to say that if you don’t network Herschel then you’ll only scratch the surface of the amazing things it could do for your business. If you have a network then your staff can use the system on a PC where they actually work. For example, your stores staff could enter details of receipts and [...]

What about linking the system to our existing accounts package?

By |October 13th, 2014||

Herschel produces several summary reports that are suitable for direct, keyless import into your accounts package: Details of all purchased goods received. Details of all despatches made to customers. Remember that all purchasing, sales and manufacturing information is held in Herschel - so operating your accounts package is greatly simplified.

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