Herschel ERP is a powerful multi-user database which takes all your valuable manufacturing / distribution business information and puts it into one, secure, accessible place. It provides all the options you need to enter, search, enquire about and analyse your business data. It produces all the documents you need to run your enterprise, as well [...]
No. Herschel has been developed to look after your stock and production, helping you to get product out of the door on time, every time. Accounts packages are designed to help you look after your company’s finances, although they sometimes have clunky stock control bits added on. Most of our customers run both Herschel and [...]
To a certain extent every product is specialised. But most manufacturing consists of the following stages: There is a stock of raw materials and components that have already been bought or made. More raw materials and components are bought and put into stock. Items are taken from stock and processed in some way to make [...]
Running from the cloud is great if you’ve got lots of users and they need access from lots of locations. After in-depth experimentation we decided not to make Herschel cloud based. Our customers are small to medium sized businesses with up to around 30 users, all in one location, so hosting Herschel in-house makes more [...]
Yes, as long as they're running Windows XP or later. You can run Herschel on a mix of Windows versions if you want - and most of our customers do. Herschel works great on Windows 10, so future PCs won't be a problem either.
It’s fair to say that if you don’t network Herschel then you’ll only scratch the surface of the amazing things it could do for your business. If you have a network then your staff can use the system on a PC where they actually work. For example, your stores staff could enter details of receipts and [...]
Herschel produces several summary reports that are suitable for direct, keyless import into your accounts package: Details of all purchased goods received. Details of all despatches made to customers. Remember that all purchasing, sales and manufacturing information is held in Herschel - so operating your accounts package is greatly simplified.
Of course not. We're engineers, not accountants! Herschel has no strictly defined month end procedures. And you can fiddle the dates of despatches and receipts if you need to. You can also quickly make a copy of your Herschel data at the end of month, allowing your production staff to continue working normally, and letting [...]
We already have some software that contains details of our partnumbers and customers etc. Is it possible to feed this information straight into Herschel?
If you can get the data into a spreadsheet, with a little tinkering you’ll be able to import it straight into the various Herschel modules.
The data held in Herschel is in a flexible format that most spreadsheets and databases can open directly, which means you can have immediate access to your manufacturing information without messing about with any data conversion programmes. There's also an OLE DB driver available.
Herschel was developed with ISO9002 in mind. Implementing a computerised package like Herschel brings a structured, easily controlled method of working to your business. By simply using the available facilities of the various modules, your operations will become much closer to satisfying ISO9002.
Can I limit access to various options so that only certain people are allowed to change certain things?
Each Herschel user enters the system by typing in their user code and a password. The system manager can define which options they can access in each module. Also some options will only show certain information to certain users. For example, the partumber enquiry option will not show the costs of an item to users [...]
You'll find instant free support via our solutions page at https://herschel.freshdesk.com/support/solutions. As customers become more reliant on Herschel, many purchase our trusted comprehensive support. See our support page for more information about the affordable options available.
There are two factors that will determine how quickly you can implement the various Herschel modules. Firstly, the time your staff have free to learn how to use the system. The key to successful implementation is to let your staff explore Herschel and try things, before actually going live. The system can be set up [...]
Our staff are not used to computers and can’t type very quickly. Will they have problems using Herschel?
Herschel was developed with the non-typist in mind. Wherever possible the system will try to insert as much data for you as possible. Various on-line searches are available. These speed up data entry in two ways. Firstly your staff don’t have to worry about remembering partnumbers or codes, as they can always quickly look them [...]
We can provide on-site consultancy and training if you feel it is required, see our shop for pricing details. Remember Herschel has been designed to be easy to do it all yourself. The vast majority of Herschel users have never had any formal training or consultancy – it really is that simple (and cheap) to [...]
Backup, at least once a day. Over the years our customers have had a fire, a flood, several thefts, virus attacks, hard-disk failures, numerous power-cuts, and lots of “finger trouble”. In all cases where they had a backup of their data, we’ve got Herschel running again quickly.
We use www.crashplan.com – an automatic cloud-based system used by over 30,000 businesses to protect their data. They offer various options, from a basic service for free to all-encompassing paid solutions.