Free Support For Charities And NGOs

By |October 12th, 2017|News|

We've been contacted by the Bo Children's Hospital Foundation in Sydney, who hope to use Herschel to control the pharmacy in their hospital in Sierra Leone. They were pleased to learn the Herschel software was free, and we're going to give them free support as well. You can learn more about the charity here: [...]

Our new Shop is open for business!

By |March 22nd, 2017|News|

We've improved and streamlined our online shop and rationalised our product range. You can see it here. It's quick and easy to order our various support options and services. Support is now paid annually, to reduce paperwork and administration. All payments are now made using PayPal - although you don't need a PayPal account to [...]

You’re STILL using one monitor?

By |January 6th, 2017|Hints & Tips|

I've suddenly realised some people are still using Herschel with just one monitor. Don't you realise with two or three monitors you can spread those Herschel windows all over your huge desktop?  And they auto-update! You can have Herschel, Outlook, Ebay and Facebook all open at once. And really impress office visitors.

Remember when disks actually were floppy?

By |December 1st, 2016|Comment|

Interesting story on the BBC news website about how the US nuclear weapons force still uses obsolete technology and 8-inch floppy disks. "This system remains in use because, in short, it still works," Pentagon spokeswoman Lt Col Valerie Henderson told the AFP news agency. It reminds me of the old version 11 of Herschel, which just [...]

Making things matters. This is what Britain forgot

By |June 18th, 2016|Comment|

Interesting (if slightly depressing) article by Ha-Joon Chang in today's Guardian about the need to reinvigorate British manufacturing: "The weakness of manufacturing is at the heart of the UK’s economic problems. Reversing three and a half decades of neglect will not be easy but, unless the country provides its industrial sector with more capital, stronger [...]

Give Your Old Computers A New Lease Of Life

By |April 17th, 2016|News|

We’d been putting off upgrading our PCs for over three years.  Moving everything to new hardware was just too much hassle.  I spoke to our local computer guru and he suggested replacing our hard disks with SSD drives. The new drives were fitted within a day and the results have been incredible.  One PC which [...]

Herschel Freshdesk Support Goes Live

By |April 6th, 2016|News|

After months of toil, our new Freshdesk support site is now fully working. If you’ve signed up for Herschel support, just send details of any problems to – a ticket will be automatically raised, allowing you to track the progress of your query. There’s also a dedicated knowledgebase, packed full of implantation guides, detailed [...]

Are Spreadsheets a Curse?

By |March 15th, 2016|Comment|

I’ve visited yet another company where everything is done using single-user, unwieldy, labour intensive spreadsheets. I’m sure if I visited their factory in 1916 they’d have used exactly the same methods of working – except with a ledger and a fountain pen. If only they’d chuck out their spreadsheets (after importing them into Herschel, of [...]

A Hard Year For UK Manufacturing

By |December 15th, 2015|Comment|

It seems 2015 has been another grim year, according to this week’s Economist.  “They were supposed to carry Britain aloft, but manufacturers have had a hard year”.  British manufacturing has fallen to 9% of GDP – Germany’s is 20%. Britain’s deep problem is “to get its tens of thousands of small and medium-sized manufacturers to [...]

Herschel Support Is Moving To Freshdesk

By |August 1st, 2015|News|

So we can give our customers the best possible support, we’re moving to the award winning Freshdesk support platform. Freshdesk is an incredible cloud based service, which means you’ll be able to access it from any of your devices. We’re also creating an advanced Freshdesk knowledgebase, which you can quickly search for instant answers.

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