We've improved and streamlined our online shop and rationalised our product range. You can see it here. It's quick and easy to order our various support options and services. Support is now paid annually, to reduce paperwork and administration. All payments are now made using PayPal - although you don't need a PayPal account to [...]
I like to keep an eye on what the competition is doing. If you're looking for a system, I thought you might find the information useful. Here's my current list of companies who sell inventory control / ERP / MRP systems with similar features to Herschel. The information is from their websites. If you spot [...]
A relatively exciting new update to Herschel is now available here. This version fixes several bugs and adds more functionality to smooth things along. Here’s the list: Various incorrect captions and text corrected. Link to example spreadsheet added to plan module's forecast tool import page. Example plan spreadsheet also added to version 12 install. Optimise [...]
I've suddenly realised some people are still using Herschel with just one monitor. Don't you realise with two or three monitors you can spread those Herschel windows all over your huge desktop? And they auto-update! You can have Herschel, Outlook, Ebay and Facebook all open at once. And really impress office visitors.
Interesting story on the BBC news website about how the US nuclear weapons force still uses obsolete technology and 8-inch floppy disks. "This system remains in use because, in short, it still works," Pentagon spokeswoman Lt Col Valerie Henderson told the AFP news agency. It reminds me of the old version 11 of Herschel, which just [...]
Interesting (if slightly depressing) article by Ha-Joon Chang in today's Guardian about the need to reinvigorate British manufacturing: "The weakness of manufacturing is at the heart of the UK’s economic problems. Reversing three and a half decades of neglect will not be easy but, unless the country provides its industrial sector with more capital, stronger [...]
As an experiment, we bought a (very) cheap Windows 10 tablet on Amazon to play with. We loaded on Hershel and were surprised to find it ran perfectly. So we’re working on a tablet version of Herschel with bigger fonts and buttons. We’ll let you know when it’s ready. The picture shows a Herschel user [...]
We’d been putting off upgrading our PCs for over three years. Moving everything to new hardware was just too much hassle. I spoke to our local computer guru and he suggested replacing our hard disks with SSD drives. The new drives were fitted within a day and the results have been incredible. One PC which [...]
After months of toil, our new Freshdesk support site is now fully working. If you’ve signed up for Herschel support, just send details of any problems to email@example.com – a ticket will be automatically raised, allowing you to track the progress of your query. There’s also a dedicated knowledgebase, packed full of implantation guides, detailed [...]
I’ve visited yet another company where everything is done using single-user, unwieldy, labour intensive spreadsheets. I’m sure if I visited their factory in 1916 they’d have used exactly the same methods of working – except with a ledger and a fountain pen. If only they’d chuck out their spreadsheets (after importing them into Herschel, of [...]
Well, Windows 10 is here and (to echo Peter Allgood’s glowing praise of Herschel) it’s “quite good”. The great news is Herschel works fine on Windows 10, 8, 7, Vista and XP. All at the same time. Without SQL server. And as Windows 10 is the last version Microsoft plan to release, Herschel will run on [...]
It seems 2015 has been another grim year, according to this week’s Economist. “They were supposed to carry Britain aloft, but manufacturers have had a hard year”. British manufacturing has fallen to 9% of GDP – Germany’s is 20%. Britain’s deep problem is “to get its tens of thousands of small and medium-sized manufacturers to [...]
So we can give our customers the best possible support, we’re moving to the award winning Freshdesk support platform. Freshdesk is an incredible cloud based service, which means you’ll be able to access it from any of your devices. We’re also creating an advanced Freshdesk knowledgebase, which you can quickly search for instant answers.