Standard Support – £2 a day for one year

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Standard Support – £2 a day for one year


Once you’re using Herschel to run the critical parts of your business, this support option gives you the same unlimited email support as our Basic Support, but with a 4 working hours’ response time.

We’ll fix your data if it becomes corrupted and you’ll also get free document customisation.  Standard Support customers get any Herschel upgrades early, before they are publicly released.

You can get help and advice from the moment you purchase support.


You’ll need to add VAT to our prices.  Our working hours are Monday-Friday 09:00 to 17:00 UK time. We use the award winning cloud-based Freshdesk platform to manage our support.

We’re sure you’ll enjoy using Herschel and be completely happy with the level of support you’ve chosen. So sure in fact, that once you’ve signed up for support, you can cancel it at any time and we’ll refund 100% of your support payments for the last twelve months.

No questions, no hassle, just your money back.

For your security, we don’t hold any credit card details on our server.