When Herschel becomes a crucial part of your business, we’d recommend our Premier Support option.
This gives you support, but with a rapid 1 working hour response time.
As well as email support, you’ll also get direct phone and text access to a Herschel expert for the most rapid response to your problem.
We’ll fix your data if it becomes corrupted and you’ll also get free document customisation. Premier Support customers get any Herschel upgrades early, before they are publicly released.
If necessary, we’ll also be able to remotely access your computers to diagnose and fix problems quickly.
You can get help and advice from the moment you purchase support.